Click & Collect in Store

You can now choose to Click & Collect in Store. You can reserve your purchases on our website and rather than have them delivered you can now opt to collect them in store for FREE.

How to Click & Collect in Store

  • Add the item(s) you would like to collect to your basket
  • At the Checkout select 'Collect in Store' where it asks for region to 'Deliver to'. The postage will be set to zero.
  • If there are any special instructions please enter them in the Delivery Instructions during Checkout.
  • Complete the Checkout as normal.
  • Your item will be reserved for you and be available for pick up from our store after just 1 hour

Can I Cancel my Click & Collect in Store Order?

Yes of course. You may cancel your Click & Collect in Store order for any reason. You can ring us on 01202 479695 and cancel your order. Or if, when you come in to collect, you find the item is not exactly what you want we will gladly cancel your order. In both cases you will get an immediate and full refund.

I have another Question

If you have another question please email us at contactus@thomasandlucia.co.uk. Or for a quicker response please call 01202 479695 during shop opening hours.