Thomas & Lucia does not share or sell your information. We comply with the Data Protection Act, 1998 and the General Data Protection Regulation (GDPR) of 2018.
Data We Collect About You
We only collect and store your information so we may process orders placed by you on our website and, if you opt-in, to send you emails about news and offers at Thomas & Lucia. The information we collect includes your name, company name, billing and delivery addresses, email and contact phone number. We use the data to:
- process and authorise the payment,
- process and ship your order,
- generate receipts, invoices and dispatch notes,
- provide you with updates on the progress of your order,
- contact you in the event that there are any issues that may affect the processing of your order,
- and, where you have chosen to opt-in, keep you up-to-date with newsletters and offers solely from Thomas & Lucia. You may opt-out at anytime by logging into your account and updating your permissions.
You may, at any time, request a copy of the personal data that Thomas & Lucia holds about you by making a formal request.
You also have the right to request that we delete any personal data we hold about you that is not required by law by also making a formal request.
Secure Payments & Cookies Policy
All payments are collected and processed by Sagepay, the largest independent online Payment Service Provider in the country.
THOMAS & LUCIA's policies, procedures, and technical systems that store, process and/or transmit cardholder data are compliant with the PCI DSS.
We never store card details.
We never pass on your personal details to anybody.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
- Google Maps. [Cookie name: NNID PREF]
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.